Food Labelling · Specialist
Natasha's Law & Food Labelling Training
£14.99after you pass · about 30 min
Allergen Awareness · Awareness
Food Allergen Awareness Training
Learn the 14 allergens, how to prevent cross-contact, how to handle customer requests and what to do in an emergency.
- About 36 min
- 5 modules, 10 lessons
- 15 question test
What you will learn
- Explain the difference between allergy, intolerance and coeliac disease
- Name the 14 allergens and say where they hide
- Prevent cross-contact in the kitchen and at service
- Keep an accurate allergen matrix and records
- Handle customer requests, online orders and deliveries
- Recognise anaphylaxis and respond straight away
- Describe the legal duties and how they are enforced
Who it is for
- Kitchen and front-of-house staff
- Retail, deli and bakery counter staff
- Takeaway, delivery and dark kitchen teams
- Home bakers and market traders
Your employer decides what training your role needs, so check with them if you are unsure.
About this course
Food allergies can kill. This course teaches the difference between allergy, intolerance and coeliac disease, the 14 allergens named in UK law and where they hide, and how to stop allergens spreading in a kitchen or at a counter.
You will also learn how to keep an allergen matrix, how to answer customer questions, how to handle online and delivery orders, and how to respond to anaphylaxis. Where rules or guidance differ between England, Wales, Scotland and Northern Ireland, the lessons say so.
Curriculum
Module 1Allergy, intolerance and coeliac disease1 lesson, about 2 min
- Explain how allergy, intolerance and coeliac disease differ
- Explain why every request must be taken seriously
- Allergy, intolerance and coeliac disease2 min
Module 2The 14 allergens and cross-contact3 lessons, about 7 min
- Name the 14 allergens and where they hide
- Explain how cross-contact happens
- Use kitchen and service controls
- The 14 allergens and where they hide3 min
- Cross-contact: how allergens spread2 min
- Kitchen and service controls2 min
Module 3Allergen information and customer requests4 lessons, about 7 min
- Keep an allergen matrix and records
- Give information in writing and in conversation
- Handle requests and online orders safely
- Allergen matrix and records1 min
- Written information plus conversation2 min
- Handling customer requests2 min
- Online, phone and delivery orders2 min
Module 4Anaphylaxis1 lesson, about 2 min
- Recognise the signs of anaphylaxis
- Respond straight away
- Recognising and responding to anaphylaxis2 min
Module 5Legal duties and enforcement1 lesson, about 2 min
- Describe the legal duties on food businesses
- Explain how allergen rules are enforced
- Legal duties and enforcement2 min
The test
- Format
- Multiple choice, 15 questions
- To pass
- 80% or higher
- Retakes
- Unlimited retakes at no extra cost. Review the suggested lessons before trying again.
- Cost
- Free to study and sit. £14.99 only after you pass.
What happens after you pass
- 1
Add your details and payEnter your name as you want it on the certificate, then pay securely by card.
- 2
Get your PDF straight awayDownload it as soon as payment clears. A copy comes to you by email.
- 3
Show it to anyoneYour certificate has its own code and QR code, so an employer can check it is genuine.
UK law sets no expiry date for food hygiene training. We suggest a refresher about every 3 years, and your employer may ask for it sooner.
Our certificates are private training certificates of completion, not regulated qualifications. UK law does not require one specific food hygiene certificate. It requires food handlers to be supervised and instructed or trained appropriately. Employers decide what training each role needs, and a certificate does not replace practical instruction or supervision.
Questions about this course
How long does this course take?
About 20 minutes of lessons plus a 15-question assessment, so around 35 minutes in total. You can study at your own pace.
Does this cover Natasha's Law?
It explains the basic rule. Our Natasha's Law & Food Labelling course covers PPDS labels in depth.
Does it apply in Scotland and Northern Ireland?
Yes. The 14 allergens and the core duties apply across the UK. Where guidance differs between nations, the lessons say so.
Do I legally need this certificate?
No law requires a specific certificate. Food businesses must make sure staff are trained on allergens, and your employer decides what training your role needs.
Is this certificate accredited?
This is a private certificate of completion issued by us. It is not a regulated qualification. Your employer decides whether it meets their needs.
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